Utilities often struggle to explain concerns about PFAS to customers. Drinking water providers get questions about the risks of small amounts in water from the tap. Clean-water utilities are confronted about the effects of traces in land-applied biosolids.
One way to deal with such concerns is to put them in perspective, without being dismissive to the people inquiring. And that includes suggesting steps customers can take to limit exposure to these “forever chemicals.”Setting the tone
PFAS are found in numerous consumer goods, and usually in far greater concentrations than in tap water or biosolids. Utility customer may not know just how widely
