The Central Valley Water Reclamation Facility has seen multiple upgrades over the years. So have the people who operate the plant.
Phil Heck and Sharon Burton would gladly tell you that constant staff coaching, development and license advancement account for the plant’s excellent performance and the numerous award plaques that adorn the office walls and shelves.It’s an approach that respects each person and gives them ownership of the facility and its operations. “I like when people are engaged and look at their role as a profession, not just a paycheck,” says Burton, plant superintendent and winner of a 2023 William D.
