Jevonne Bass has to deal with lots of numbers — and pay attention to those that could indicate problems.“We produce so much data, so many numbers,” she says. “We do management by exception. When something is out of trend, we have tools that are built to bring it to the attention of the lab technicians. Then people go upstream from there to make sure that it gets retested so that if it is a problem, we can let the facilities know.”Bass is quality assurance manager at the 38-person Central Laboratory of Gulf Coast Authority, which is based in Houston and
