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Crystal Dodson was vaguely casting about for a career direction in 2006 while working at a pharmacy. Her neighbor worked in the IT department of the nearby Clayton County (Georgia) Water Authority and encouraged her to apply for a meter reading position.Dodson got the job and hit the ground running, working 40-hour day shifts, taking as many classes as she could and volunteering nights and weekends to build her experience and qualify for her Class III Wastewater Operator license.She passed the exam and then rapidly advanced through Class II and Class I levels within two years. Showing no sign of slowing
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Flottweg case study
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