Rich Mickelsen isn’t content with the way things have always been done. He gives his team members the tools for success, and they respond.

MetriNet lets utilities use remote, battery-operated sensors to monitor drinking water quality at critical points in the distribution system

The term emerged during and after the COVID pandemic. Experts say it’s not an indictment of employees. It’s a symptom of things out of balance in the workplace.

A 360-degree virtual plant tour expands WSSC Water’s outreach and helps the staff keep up with a growing volume of schools’ requests

Brian Boswell didn’t dream of a wastewater career, but once he found it, he grabbed on to become an award-winning wastewater superintendent

Physical limitations didn’t keep Alvin Rucker from leading a team and overseeing projects to protect water quality in his childhood river

Veolia North America opens its online water and wastewater training academy to anyone, aiming to help build the water workforce America needs

A native plant and pollinator garden at Arlington Water Utilities serves as an educational venue and a gathering place for community activities

The Florida operators association developed a voluntary training and certification program in potable reuse as the practice grows and the state develops a new code