Upon seeing seasoned workers leave for retirement and take many years of institutional knowledge with them, Rudolph Chow, P.E., met with department and industry colleagues and came up with a way to address the problem.
At the same time, Baltimore was experiencing widespread underemployment among young people, and city officials wanted to help address that, as well. The city, with 1.8 million residential and business water and wastewater customers, has two treatment plants: Back River (132 mgd average flow) and Patapsco (63 mgd).
Chow, director of public works, partnered with the Mayor’s Office of Employment Development and the Chesapeake Water Environment
