The Water and Wastewater Services Division of the Niagara Region Public Works Department manages an annual flow of 17.2 billion gallons of drinking water to nearly half a million people. It also manages the processing of 20 billion gallons of wastewater for the region, comprised of 12 local communities in a neck of land between Lake Ontario and Lake Erie.
Both water and wastewater treatment require fault-tolerant, real-time access to information from hundreds of remote field instruments and 16 treatment facilities to ensure absolute control over the vast network of plants, wells and
