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When 26 percent of Fox River Water reclamation District employees took early retirement in 2006, including several key managers, there could have been serious consequences. Instead, the retirements opened the door for other employees to move up, and ultimately strengthened the organization. The district reacted to the sudden loss of long-time, highly valued employees by promoting mainly from within and giving the new managers the training they needed to keep up the treatment plants’ excellent performance. The new team managed successfully through an extensive series of plant upgrades and performed so well that the plants received several awards from the National Association
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