This adage from writer, civil rights activist and Presidential Medal of Freedom winner Maya Angelou rings true for me. I wish I...
Entries Tagged Employee Relations
Editorial
Chris Patterson Leads by Serving. It's His Ticket to a Successful Water and Wastewater Career
Chris Patterson is right where he’s meant to be: gas, water and wastewater manager for the city of Jacksonville, Alabama.
His job is...
Editorial
Jeff Pippel Relies on Plain-Spoken Management and a Mentoring Focus to Build an Award-Winning Career
Dependable. Dedicated. Easy-
going. Awesome. Those are some labels executives and direct-reports apply to Jeff Pippel, operations manager for Jefferson Utilities, which operates...
Editorial
What To Do When a Colleague Cuts a Corner
While on orientation for a job with an electric utility, I spent time in the field watching crews do various work. Once,...
Online Exclusives
5 Tips for a New Wastewater Operator From a Seasoned Veteran
When you’re new to wastewater, nothing is more important than listening to a plant’s seasoned operators. Here, Marcel Tremblay shares what he...
Editorial
How Management Changed the Hillsborough, N.C. Plant
Jeff Mahagan arrived in 2005 as superintendent at the Town of Hillsborough (North Carolina) Wastewater Treatment Plant.He came with clear ideas on...
Editorial
Doug Ouellette Believes Teamwork Is All The More Important At Smaller Facilities
Great teams are built on solid foundations. Doug Ouellette, superintendent at the Jamestown (R.I.) Wastewater Treatment Facility, knows teamwork matters all the...
Online Exclusives
Top 10 Tips for Conducting Interviews
During a typical job interview, there are two tough places to be: behind the desk and in front of it. Behind it,...
Online Exclusives
How To Handle Employees Calling in Sick
A new year may usher in many changes, both positive and negative, but for some employers, the problems of absenteeism and lost...
Editorial
Looking Deep
Treating water is more than a profession for Nate Tillis. You could easily say it's a calling. His deep appreciation for...
Editorial
A Sparkling Legacy
Steve Askew concisely sums up the challenge
of running New York City's North River Wastewater Treatment Plant: "We're a 28-acre, $2 billion...













