Jeffrey Dorsey had the same level of knowledge as most people when he applied for a job in the water industry.
“I knew...
Entries Tagged Employee Relations
Online Exclusives
How to Improve Workplace Productivity
In a recent survey, 58% of 10,600 employee respondents said they spend about five hours a day performing busywork instead of the...
Online Exclusives
Help Employees Foster a Sense of Pride
For more than a year now, approximately 4 million American workers a month have left their jobs — that’s nearly 49 million...
Editorial
Want to Be a Leader? Maybe You Already Are, Says This Research Report
Many treatment plant operators plan on rising through the ranks to become plant supervisors, plant managers or even utility administrators.
But what does it take...
Online Exclusives
Getting Comfortable with Candor
In the corporate word, it’s so much easier for managers to gloss over employees’ weaknesses or for employees to give some manager’s...
Editorial
They Annoy, Antagonize and Stress Us. How Can We Work With Them as Teammates?
We all have them in our lives: people who annoy us, antagonize us, push our buttons. In daily life we can often...
Editorial
Revenue from Septage Keeps a Clean-Water Plant Financially Sound After a Major Discharger's Departure
The Richmond clean-water plant was humming along just fine until the Vermont town’s creamery shut down in 1999.
“With the creamery, our flows...
Editorial
Teamwork Does It
Perhaps no wastewater treatment facility blends old and new as well as the Kline’s Island Wastewater Treatment Plant operated by the Lehigh...
Editorial
Team Effort, 24-7. That Approach Means Success for an Oregon Clean-Water Utility
“In organizations, real power and energy is generated through relationships,” wrote author and management consultant Meg Wheatley.
The words aptly describe the work of...
Editorial
Bryan Clor Faced a Wave of Retirements. He Didn't Waste Time Before Taking Action
Bryan Clor heard alarm bells on realizing that half of his 41-person staff would retire within the next five years.
“I knew something...
Online Exclusives
Recruit the Best Talent in a Small Talent Pool
Knowing who to add to your team can be a challenge in the best of circumstances, but when the talent pool is...
Online Exclusives
Tap Introverts’ Potential to Improve Your Staff
A flashy, bright-red Ferrari Portofino will attract a lot of attention in a parking lot. A shiny new Honda Accord? Probably not...
Online Exclusives
Keys to Effective Communication for Project Leaders
A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...
Editorial
An Award-Winning Young Professional Has Advice for Advancing in Water Careers
Kristi Steiner first took an interest in water while in middle school. Today she is an associate project manager with the Jacobs...
















