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The Richmond clean-water plant was humming along just fine until the Vermont town’s creamery shut down in 1999. “With the creamery, our flows were about 150,000 to 200,000 gpd,” says Kendall Chamberlin, plant superintendent. “When they left, our flows dropped to about 30,000 gpd. They took 67% of our revenue with them. There was a huge conundrum: What are we going to do?” The answer was to take in septage. Chamberlin and engineers with the Hoyle, Tanner & Associates consulting firm devised a septage receiving and treatment system as part of a 2005 plant upgrade. That filled the gap in revenue, especially
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