This adage from writer, civil rights activist and Presidential Medal of Freedom winner Maya Angelou rings true for me. I wish I had heard it a lot earlier in life and taken it to heart, because it would have made me a better boss, father, husband and person.If you want to be an effective leader of people, it’s a good idea to tack these words up in your office somewhere, or better yet, tack them up permanently in your brain. We all can think of times when someone made us feel great or feel horrible. If we remember those times,






















