Phoenix utility takes a team-oriented approach to solving problems
Virginia utility developed an innovation-centric culture that highly prizes new ideas
Inspirational leadership doesn’t require heroic acts or motivational speeches
If you want your treatment plant to thrive when you step away, it’s vital to avoid a bottleneck style of leadership that hinders the growth of your talented team
Stepping up to a supervisory role is more complicated than it seems. It means a new approach to work and a changed relationship with colleagues
A mid-life career change saw Donna Grudier become a treatment plant operator. Now she runs a plant and advocates for other women to discover a rewarding profession.