In today’s economy, it can be hard for treatment plants to find qualified people. Finding the right people can be even harder.
Current thinking holds strongly that the best person for the job often is the one with the most education, the requisite skills and the most experience. In fact, hiring on those criteria alone can be a recipe for mediocrity.
Public and private sector organizations have found that stellar performers stand out based on certain personality traits that can lead directly to key benefits. Call them what you will — attributes, soft skills, emotional IQ — these are qualities that
