How Lean Six Sigma Changed a Sewer Division

Lean Six Sigma methods help empower Pierce County sewer division team members to evaluate processes and devise improvements.
How Lean Six Sigma Changed a Sewer Division
Pierce County Sewer Division Maintenance Section team members celebrated Public Works week.

Running a department is fundamentally similar to growing a garden, says Brian Ziegler, Public Works director for Pierce County, Washington. It takes the right tools and groundwork to produce beneficial results.

When Ziegler took his position in 2003 he decided that rather...

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