How Smart Technology Can Educate Utility Customers

A Maine sewer district leverages smart and interactive technology to educate residents about treatment and build understanding for rate increases.
How Smart Technology Can Educate Utility Customers
An interactive poster used in the district’s public education program.

With one swipe of a smartphone, customers at the Brunswick (Maine) Sewer District can enter the world of wastewater and learn about an expensive upgrade project.

It’s part of a proactive public education approach that started as the brainchild of a tech-savvy employee. But...

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