The City of Lawrence (Kan.) WastewaterTreatment Plant already had a good rapport with neighbors, especially the farmers who benefit from the plant’s biosolids. Along with that, employees are conscientious and management is responsible. So it was natural for Jeannette Klamm, utilities program manager for the city, to pursue an official management certification for a smooth-running biosolids operation. Klamm knew the benefits of having effective management systems would be numerous, and she looked to the National Biosolids Partnership (NBP) and its Environmental Management System (EMS) certification as a place to start. When the process was complete, a successful third-party audit put
