I read your article about water conservation in the June 2013 edition of Water System Operator [On Tap: The Conservation Paradox]. I found it quite interesting in light of the way municipalities have handled water rates over the past years.
I work for the Detroit Water and Sewerage Department and have seen decline in water demand, and yet the costs have gone up for the customers. Although there is no immediate remedy to this, I do believe there are ways to entice the customers around the country to help in water conservation.
With the ever-increasing cost of chemicals used in water treatment
