Quiet Competence

Dean Nelson’s supportive and trusting management style helps his staff propel the Owatonna (Minn.) Wastewater Treatment Plant to award-winning performance

When public radio humorist Garrison Keillor characterizes Minnesotans as “self-effacing,” he could well be describing Dean Nelson.

Nelson, the award-winning superintendent of the Owatonna Wastewater Treatment Plant, shrugs off as “pretty common” the steady performance of his...

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