Effective industrial pretreatment revolves around one basic thing: open communication between staffs at the industrial facility and the municipal clean-water plant.
That’s the...
Entries Tagged Communication
Online Exclusives
Positive Reinforcement Is a Value Proposition
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Online Exclusives
Evaluating Your Safety Culture Beyond Injury Statistics
For most utilities, having zero injuries is the ultimate safety goal, but this can be very hard to attain especially when you...
Editorial
How to Turn Your Public Against You
So, testing has revealed trace amounts of PFAS in your drinking water wells or the biosolids from your clean-water plant.
When members of...
Online Exclusives
Getting Comfortable with Candor
In the corporate word, it’s so much easier for managers to gloss over employees’ weaknesses or for employees to give some manager’s...
Editorial
They Annoy, Antagonize and Stress Us. How Can We Work With Them as Teammates?
We all have them in our lives: people who annoy us, antagonize us, push our buttons. In daily life we can often...
Editorial
Gregg Randahl's Work Life Became a Calling After He Discovered the Rewards of the Water Sector
Gregg Randahl’s career of more than 30 years in the utility industry was purely accidental.
Randahl, assistant utility superintendent for the Bloomington (Minnesota)...
Online Exclusives
Planning Sessions, Services Offered for Utilities Seeking Help With New Lead and Copper Rule
To help utilities comply with the new Lead and Copper Rule, tap infrastructure bill funding and meet the many public communication challenges in...









