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Gordon Flett
Gordon Flett
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers, and do they also feel like they advance the well-being of colleagues? It’s a tough question to answer, for sure. But the odds are that many employees feel insignificant at work, which creates a variety of problems, including high turnover, burnout, isolation and disengagement, says Gordon Flett, Ph.D., a professor in the psychology department at York University in Toronto.“Generally speaking, there’s a widespread mattering problem in the workplace,” says Flett, who has studied the issue for years and is
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