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Utility leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the organization, whether due to changes in their home life or simply because they found a better position elsewhere. Even so, when an employee announces their resignation, it can often leave you feeling blindsided and unsure about how to proceed. What’s the right way to respond? How can you ensure this employee’s duties are covered, without overburdening the other members of your team?Avoid bad blood First things first: A surprise employee resignation can be a blow to your psyche. You may feel
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