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Social media has evolved significantly since Facebook debuted 10 years ago. The company’s initial target audience — Harvard college students — has expanded to include everyone from Great-Grandma Kathy to little cousin Kaitlyn. And brands. Lots and lots of companies and brands and organizations. Everyone wants in on the action. Even utilities.Today, social media is a way for public works departments and utilities to speak to customers, extend public education efforts, and provide ongoing updates for flooding, water main breaks or pipeline rehab work that might affect traffic.Here, we highlight 10 utilities that you should keep your eye on. If
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