Creative Solutions: Social Media Saves the Day
A healthy dose of creative thinking and social media know-how helped Avon Lake Regional Water avoid disaster earlier this year. When a rare ice frazil event threatened drinking supplies, the utility went straight to social media with updates. Find out how they solved the situation, and see how customers reacted to the Facebook and Twitter posts. www.wsomag.com/featured
Overheard Online
“Tests could be more pertinent. Exam review committees are still including older techniques no longer used in every plant.”
Don’t Memorize Answers, Learn Processes, www.wsomag.com/featured
Hackers, Beware! Water Plants Are Vulnerable, Too
The words, “breeched security system,” might make you shudder, which is why a security company is diligently searching for security lapses and vulnerabilities at water treatment plants. Learn more about water system “honeypots,” and how security analysts are working to keep our drinking water safe. www.wsomag.com/featured
Winter Woes State Seeks Disaster Relief
Fresh off one of the harshest winters on record, Wisconsin utilities are now facing a new problem: how to pay for millions of dollars in unbudgeted expenses from water main breaks, unbilled water and frozen pipes. The state is gathering data to apply for federal disaster relief. Learn more about this developing story and see how cities and towns across the state fared this winter. www.wsomag.com/featured
