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In my experience, clean-water plant managers and superintendents have one important thing in common: They are not interested in taking all the credit for theirplants' performance. When we ask about possibly interviewing them forfeature stories in TPO, we often hear: "Can I include some members of my staff?" Or some variation on that theme. They have learned an important principle of leadership: That as leaders they are only as good as their teams. What brought this to light for me was a note from a reader and U.S. Air Force veteran, responding to an article I wrote for another
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