As chief operator at the City of Fairfield (Ohio) Wastewater Treatment Plant, Jason Hunold conducts many tours. When he does, he always hears praise for the plant’s appearance and maintenance.“Their first impression of what they see as they arrive is a nice, clean plant,” Hunold says. “We never fail to get a lot of compliments on how nice the grounds are kept and how well everything is maintained. First impressions at a treatment plant give people a sense of how well the plant is operated. Well-maintained grounds are an indication of a well-run process. It shows the public that we’re
