With explosive population growth in the Dallas/Fort Worth area, early retirements and people moving up or taking other jobs, North Texas Municipal Water District (NTMWD) knew they needed to do something to address its operator shortfall.
“We were seeing a large swath of retirements with more looming, and we knew we needed to start training the next generation of workers,” says Michael Helms, wastewater treatment and development supervisor.
Steve Rummel, training director, made a cold call to Collin College, asking to partner in creating a course to help solve the problem. The college had been expanding its campuses, and its service area
