A Cold Call to a College Launched an Initiative to Recruit and Prepare Young People for Water Careers

A North Texas water utility addresses the retirement wave and operator shortage with an award-winning training program.

A Cold Call to a College Launched an Initiative to Recruit and Prepare Young People for Water Careers

Interns take part in an onboarding process. From left, Steve Rummel, training and development manager; interns Erik Mendez, Tiffany Savage, Kevin Hogan and April Xu; and Michael Helms, training and development supervisor. 

With explosive population growth in the Dallas/Fort Worth area, early retirements and people moving up or taking other jobs, North Texas Municipal Water District (NTMWD) knew they needed to do something to address its operator shortfall.

“We were seeing a large swath of...

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