Teamwork Helps a Staff Adapt and Master a Big Treatment Process Change

Operators at North Carolina’s Contentnea MSD quickly learn to get the most performance from a new biological nutrient removal facility.
Teamwork Helps a Staff Adapt and Master a Big Treatment Process Change
Plant operators including Stephen Berry (left) and James Woodard received training to ensure proper functioning of the facility’s BNR oxidation ditch (Ovivo).

At the Contentnea Metropolitan Sewerage District, tailgating doesn’t mean getting together for beer and burgers before a football game. It refers to the informal morning gatherings of the eight-member operations staff before they head out for their daily tasks. Ideas are...

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