Welcome to Day 1 of the 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show – Education Day. It’s my third show in Indianapolis, and the biggest show COLE Publishing has ever held.While technical sessions and those focusing on new equipment and technology are very popular, also important are those that focus on business improvement and department efficiency. In one Monday afternoon session, presenter Gil Longwell spoke on the need for both private enterprise and public utility operators to learn to quell potential controversy at its source — essentially picking up those sharp, pointed rocks before they cause damage.“It’s
