Central Alabama Water is undergoing a corporate restructuring to eliminate nearly a quarter of its staff. The utility laid off more than 135 workers across all departments and cut 76 unfilled positions, while also permanently shutting down its physical payment location and temporarily closing a museum and conference center.According to the utility's CEO, the cuts were vital for the organization's financial health, saving an estimated $20.1 million annually and preventing a 10% rate hike for customers, who must now pay their bills online or at local Walmart stores. The abrupt announcement sparked immediate backlash, leading to a hasty press conference
