“Do the right thing” is more than a platitude for our children. The concept has real, bottom-line consequences, which can carry a utility through crisis.At Spartanburg Water, which serves customers in northwestern South Carolina, that philosophy led the utility through a PCB (polychlorinated biphenyls) contamination problem in 2013 and established it as a leading agency during the Ebola crisis in 2014.The PCB crisis
In June 2013, while Spartanburg Water profiled sludge for disposal in a landfill, tests showed positive results for PCBs. PCBS were once used as coolants and lubricants in transformers, capacitors and other electrical equipment before being banned by
Come PCBs or Ebola, Spartanburg Water Is Ready
Crisis management begins with a strong foundation. At Spartanburg Water, that foundation led the utility through a PCB contamination crisis and, later, made the utility a leader in Ebola preparation.
Jan 26, 2015 | by Steve Frank |














