Respect for the Profession

Reputation building is just one of the topics on Brett Ward’s mind. As a utility operations consultant in Tennessee, he knows that water and wastewater treatment services provided by large and small municipalities are largely out-of-sight, out-of-mind because of the good job utilities have done of sending high-quality water into every tap and clean water back to every stream.Drinking water and wastewater operators are the nation’s primary public health workers who have helped prevent outbreaks of infectious disease and contributed to longer lives, yet they rarely get credit for these accomplishments. This is one reason why Ward suggests the industry