Who Are the Heroes? The Ones Who Solve Emergencies or the Ones Who Prevent Them With Strategic Planning?

A college friend’s pet theory, built on experience, points to a flaw in traditional approaches to managing public infrastructure.

A good college friend earned part of his yearly tuition by working summers for his home city’s public works department, specifically on a sewer maintenance crew. A major in English and political science, he wrote an extended poem (quite humorous) about his pipe cleaning...

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