It’s said a picture is worth 1,000 words. To Paul Crocker, a picture can be worth 1,000 operations and maintenance details critical to troubleshooting and maintaining important process equipment.Crocker, formerly with the Kansas City (Kansas) Board of Public Utilities and since January 2022 a senior reliability engineer with ReliabilityX, has used photography extensively to document critical information about thousands of assets in the drinking water treatment process and distribution pumping stations.For that work, he won an Uptime Award at The International Maintenance Conference in 2016. “Taking pictures serves as a living notebook,” he says. “Photos are a significant improvement over






















