One Person at a Time: An Award-winning Approach to Public Outreach for a California Specialist

Mary Jo Ramey stresses building rapport while engaging residents in education on behalf of the Central Marin Sanitation Agency.

One Person at a Time: An Award-winning Approach to Public Outreach for a California Specialist

Mary Jo Ramey (left) with Julie Hoover, administrative secretary for the Novato Sanitary District, believes strongly that public communication is about building relationships.

California’s Central Marin Sanitation Agency teaches about water conservation one person at a time, through public events and by building rapport through fun learning ideas.

The agency operates a water resource recovery facility in Marin County that releases clean effluent to...

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