People-Oriented Eric Osborne Helps Utility Select the Right People and Keep Team Members Trained

Eric Osborne helps his utility succeed by selecting the right people and keeping the team trained. He also gives back through association involvement.

Sep 17, 2019 | by David Steinkraus |

Georgia Award American Water Works Association (AWWA) Association

People-Oriented Eric Osborne Helps Utility Select the Right People and Keep Team Members Trained — Eric Osborne, water production manager, Henry County Water Authority

People-Oriented Eric Osborne Helps Utility Select the Right People and Keep Team Members Trained — The Tussahaw Water Treatment Plant team includes, from left, Jason Pair, Class 2 operator; Bridgett Graham, water quality and compliance supervisor; Barry Brand, operations supervisor; Osborne; Andy Young, Towaliga Water Treatment Plant operations supervisor; Meredith McClendon, administrative assistant; and Jeffrey Strickland, building and grounds maintenance.

People-Oriented Eric Osborne Helps Utility Select the Right People and Keep Team Members Trained — Shown with Barry Brand (right) at the plant’s liquid lime control panel, Eric Osborne takes pride in the facility’s switch from dry to liquid chemical feed.

People-Oriented Eric Osborne Helps Utility Select the Right People and Keep Team Members Trained — Eric Osborne came to the water treatment profession with a background in plumbing.

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Eric Osborne ended up in the water industry because of a call from a prospective employer that didn’t come.Now, after 30 years, the industry has given him opportunities and rewards as broad as an ocean. As water production manager for the Henry County (Georgia) Water Authority, Osborne oversees Tussahaw Water Treatment Plant (16.1 mgd) and the Towaliga Water Treatment Plant (24.4 mgd), along with 27 full-time team members, the compliance and process-control labs, water tank maintenance, and major contracts for painting and renovating storage tanks.It’s a big job. Henry County is part of metropolitan Atlanta. In 2017, the county’s estimated

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