There’s cross-training. And on-the-job training. And hands-on training.
And then there’s around-the-horn training. That’s what they practice at the Crystal Lake (Illinois) Wastewater Treatment Division. “We’re responsible for two wastewater treatment plants and 30 lift stations,” says Dan Langguth, division superintendent.
“When the lift stations were assigned to us in 2014, it made sense and we decided to divide our staff into three teams and rotate them every four months between the plants and the lift stations. Three staff members were promoted to facility operators to fulfill leadership roles at their assigned facilities.” The leaders of the three facilities rotate every
