This Wisconsin Lab Tech Has the Formula for Excellence

Jody Flannery’s dedication and insistence on perfect procedure have helped her community earn Laboratory of the Year recognition.
This Wisconsin Lab Tech Has the Formula for Excellence
The staff at the Rhinelander Wastewater Treatment Plant includes, from left, Jim Gossage, Joel Halminiak and Brad Vick, operators; Jody Flannery, lab technician; Josh Paetow, operator; and Tim Kingman, Public Works director.

When auditor Brandy Baker-Munich of the Wisconsin Department of Natural Resources (DNR) first saw the difficulties the city of Eagle River had with its wastewater treatment laboratory, she wasn’t sure how to help the technicians overcome their hurdles.

Then it occurred to...

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