An environmental management system (EMS) sounds like a complex exercise, but to Andy Kricun and Jack Connolly, it’s really quite simple.Management establishes a mission and communicates it clearly to every employee at every level. Employees then tell management what resources they need to accomplish the mission.It’s a formula that works extremely well for the Camden County (New Jersey) Municipal Utilities Authority and its Delaware No. 1 Water Pollution Control Facility.The EMS has helped the authority establish a clean, cost-effective biosolids program and deliver high-quality effluent to the Delaware River, while raising annual rates per household by just $15 over the
