Operators at the Otter Lake Water Treatment Plant have a lot to be happy about — improved water quality and operations after an $8.5 million upgrade, a supportive water commission and general manager Dennis Ross.Ross brought his operations team through an 18-month improvement project at the plant, in Girard, Illinois. Completed in 2010, it included adding solids contact clarifiers, two new multimedia filters, a new control room and laboratory, and a million-gallon clearwell.In 2013, a UV/advanced oxidation process disinfection system was added to take care of seasonal taste and odor issues. The operators’ learning curve is ongoing. “I’m happy with



























