Former U.S. Olympic and University of Wisconsin hockey coach Bob Johnson had a favorite saying: “Never try to teach a pig to sing. It wastes your time and annoys the pig.”In other words, certain players had certain skills. Accept that and don’t try to make them be something they’re not.What has that to do with water and wastewater operators? Well, they’re in a profession that badly needs public advocates, yet as a class they are not extroverts. While some of course are excellent communicators and love leading the plant tours and staffing the booth at the county fair, many more
