Cool in Crises

In dealing with system issues and facing down major storms, Robert Longo shows quiet confidence while building an award-winning career in Bristol, Conn.
Cool in Crises
Rob Longo records system pressures at the department’s Witches Rock Pump Station.

When Ernest Hemingway defined courage as “grace under pressure,” he might have been talking about Robert “Rob” Longo, superintendent of the Bristol (Conn.) Water Department, who has stood up to Mother Nature’s wrath to keep clean water flowing to his city’s 62,000...

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