Many clean-water operators prefer to keep a low profile: I do my job, I do it well, that’s enough, I don’t need recognition. Sometimes, unfortunately, keeping quiet allows misinformation about a plant to take hold, and that can do damage.It happened in Lockport, N.Y., a city of about 19,000, where consistent bad publicity, based on misinformation, caused the treatment plant to be issued a state permit much stricter than plant operators felt was justified by the quality of the receiving stream.Upon taking over as chief operator of the 22 mgd (design) activated sludge plant last January after 26 years at
