Michigan's Waterford Township faced the retirement of multiple Public Works staff members, some with more than three decades of water and wastewater knowledge.
Leaders also wanted to improve integration between the township's computerized systems and standardize workflow. To address both issues, the Public Works Department deployed Proficy Workflow work process management software from GE Intelligent Platforms. Public Works director Bill Fritz says it has been a big help to the potable water and wastewater systems and to other areas of operation.
"We were looking for a solution that would link real-time operational data in
