Twelve years ago, the Johnson County (Kan.) Wastewater (JCW) website fell short of its potential. Serving about 440,000 customers with seven treatment plants, JCW needed a way to get the word out about the importance of wastewater treatment.
“They just had a really simple, static website,” says Karen Sorensen, Internet projects coordinator. With a background in multimedia design and corporate training, Sorensen was brought on to amp up the website (www.jcw.org).
“They were very excited when I came on board to make the website as interactive as possible,” Sorensen says. She quickly revamped the site to include more educational information and new
