One of the toughest things to deal with at work is a boss who doesn’t understand you — or worse, doesn’t understand what you do.
Wastewater operators run into that a lot. So there’s a twist to this month’s “Hearts and Minds” column. It’s not about helping the general public understand wastewater treatment and its importance. It’s about getting the bosses — those utility managers, aldermen, mayors — on board with treatment and the daily challenges operators face.
The story tells how John Hricko, manager at the Town of Crewe (Va.) Wastewater Treatment Plant, teamed with Town of Farmville manager Gerry Spates
