Being careful what you say and how you say it can make a big difference in how customers respond to your utility’s messages, says the author of a new book from American Water Works Association.
Here's a quick roundup of this month's industry news. Track the industry's movers and shakers, learn about company acquisitions, get the skinny on new products and more.
Operators in Salem do more than deliver high-quality water. They earn awards for excellent performance and help train other operators from around Virginia.
Among all the special national week celebrations, one deserves special attention from members of the water and wastewater professions.
The Water Environment Federation is working toward the day when certification reciprocity would remove barriers that limit options for operators and utilities.
People/Awards; Calendar