Brett Ward, a utility operations consultant in Tennessee, says water and wastewater treatment services provided by large and small municipalities are largely out-of-sight, out-of-mind because of the good job utilities have done of sending high-quality water into every tap and clean water back to every stream.
Reputation building is just one of the topics on Brett Ward’s mind. As a utility operations consultant in Tennessee, he knows that water and wastewater treatment services provided by large and small municipalities are largely out-of-sight, out-of-mind because of the good job...
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