Franklin Electric’s FPS IGP Series grinder pumps are making service issues and overtime costs a thing of the past for the East Cedar Creek Fresh Water Supply District. Franklin Electric recently worked with the utility to offer a more reliable grinder pump solution that could be used throughout their system, which included 3,600 individual grinder pumps for residential and commercial use, and pumps for 10 to 15 lift stations.
For the customer, Franklin Electric’s solution-focused approach and customer service helped prove the value of the equipment. Franklin Electric invited ECCFWSD engineers into their local lab to see first-hand what more efficient FPS pumps could accomplish. Grinding was the main concern, and Franklin tested several products, including the IGP-A Series and IGP-M Series – both designed for residential or light commercial sewage needs. The automatic and manual 208-230 volt, single phase pumps are 2 hp, but perform closer to 3.5 or 5 hp, according to the manufacturer. The cutter system on the unit is also designed not to bind up even if the pump stops running at the end of a cycle.
Callouts Reduced
ECCFWSD liked what they saw, and specified the pumps for known problem areas. The pumps delivered, as callouts are down significantly and failure rates have improved. Now, the pumps are considered the preferred solution for the district’s grinder applications and will be installed as needed as issues arise with the current equipment.
Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal and fueling applications. Franklin Electric was recognized in Newsweek’s lists of America’s Most Responsible Companies and Most Trustworthy Companies for 2024, Best Places to Work in Indiana 2024, and America’s Climate Leaders 2024 by USA Today.
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