The Rome Water Utility's Shift to Public Ownership Came With an Initiative to Boost Quality and Efficiency

Chad Ziegler and his team helped a small Wisconsin water utility navigate an ownership transition and, along the way, resolve a variety of issues.

The Rome Water Utility's Shift to Public Ownership Came With an Initiative to Boost Quality and Efficiency

The team at the Rome Water Utility includes, from left, Cody Knoblock, operator; Joe Solis, operator; Chad Ziegler, utility director; and Roberta “Robbie” Schaub-Ruemler, accountant and office manager.

In 2006 Chad Ziegler inherited a small water utility that had just changed from private to public ownership – and one with a variety of problems that needed solutions.

At the time Ziegler became its director, the newly designated Rome Water Utility in central Wisconsin had two...

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